Clients
Consumers
BCFS empowers businesses with innovative solutions to optimize cash flow, streamline operations, and enhance financial performance. With integrity, expertise, and client satisfaction as our focus, we offer tailored services across diverse industries.
BCFS provides a customized, customer service approach to contact customers and remind them of their obligation to pay their account. Prior to placement for Third Party Bad Debt Recovery, our Certified Professional Collection Specialists work with your customers to find the best possible solution for their payment obligations. BCFS has hands-on experience with filing third party insurance, insurance follow-up, establishing budget plans, generating and printing statements, updating registration information and investigating accounts all while operating in the name of your facility.
We streamline the insurance reimbursement process, ensuring prompt access to revenue. Our multifaceted approach maximizes recovery by addressing unique account needs and resolving discrepancies efficiently.
Upon the initial billing of the insurance payer, our Certified Healthcare Collectors follow-up with each insurance account to ensure full payment is received. After the insurance payment has been confirmed, any remaining balance is verified as patient self-pay and then transferred to a self-pay recovery status.
Our automated system delivers personalized reminders via email, text, and voice call, reducing missed appointments and optimizing scheduling for healthcare providers.
Our approach to financial assistance screening prioritizes confidentiality, empathy, and respect for your clients. We foster a safe space for open dialogue and transparent communication throughout the screening process.
BCFS is able to verify Medicare/Medicaid eligibility and obtain valuable third-party payer information. With new third-party payer information, BCFS can facilitate the entire claim filing to decrease denials and bad debt while improving workflow efficiency.
At BCFS we understand that managing accounts receivable requires a delicate balance of persistence, negotiation, and tact. Our Payment Arrangement Negotiation and Monitoring service offers a comprehensive solution designed to optimize cash flow while preserving valuable relationships with your clients. We recognize that every client is unique, which is why we customize negotiation strategies to suit your specific needs and circumstances. We negotiate flexible payment plans tailored to clients' financial capabilities, proactively monitoring compliance to optimize cash flow and foster accountability. Our broken promise processing system automatically identifies the account for prompt follow-up in the event a payment is missed. Follow-up letters and telephone calls are automatically scheduled for Certified Professional Collection Specialists to promptly secure the missed payment.
The Pre-Collection service provides effective, inexpensive collection services that stimulate payments directly to your facility. Collection letters, telephone contacts or a combination of both can be custom tailored for the desired effect.
Our Interactive Voice Messaging (IVM) solution increases contact rates and efficiency, connecting customers with live representatives to establish payment arrangements or assist with inquiries. Our IVM solution increases your normal contact rates by up to 500% - all without the expense of changing the current infrastructure of your accounting department.
Our customized web payment suite allows secure online payments 24/7/365, negotiating optimal payment arrangements with customers and outperforming traditional payment sites by as much as 50%!
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